Burgerfi - Nottingham

Today I ordered a burger at this restaurant. Unfortunately, everything was overcooked. Not only that, but my fries were also served cold. The "burger" seemed more like beef chips than an actual burger. To make matters worse, I ordered a milkshake but was told the machine was broken and did not receive one. Despite all these issues, I did not receive a refund for any of the items I paid for: a $10 "burger," $6 fries, and a $6 milkshake that I never got. This experience was a complete waste of money and I deeply regret my purchase.

I was surprised to find that this restaurant now requires customers to tip when placing an order. I typically tip generously at local restaurants but do not usually tip at fast food chains. While I don't mind tipping, I prefer not to be forced to do so. In addition, the $7 chili dog I ordered was overpriced and not worth the cost. I can get a better one for $1.50 at 7-11. They also did not have fountain drinks and instead gave me a warm bottle of Coca Cola. I may consider returning in six months after reading more positive reviews.

I was disappointed with the burgers at this restaurant. The sauce was lackluster and the prices were too high for the taste. The service also needs improvement.

What an underwhelming experience! I had heard the BurgerFi serves a good burger, and having never been, I thought we'd give it a try. What we got was an overpriced, over-cooked dry meat patty topped with way-too-much thousand island dressing. The fries, though abundant, were limp and greasy. Next time we pass this way we will keep on going.

What a waste of money, would of been better going to fast food. Burger was dry and overcooked, the point of using better quality beef (supposedly Waygu and Brisket blend) is to taste the fat. I honestly believe they just upcharge for the same patty, I couldn 't tell the difference between mine or my wifes burger. Thought this place was suspect when they didn 't ask how you would like your burger cooked. The soda machine was also just dispensing the syrups for all of the drinks in the machine so it was just a flat syrup. Really needed a drink to wash that dry burger down. French fries were cut odd as well, big fat steak fries and shoestring? Trash on the floor in the eating area, but then again they were probably short staffed. THERE IS NO LABOR SHORTAGE; I SELL MY LABOR TO THE HIGHEST BIDDER. They probably start off at 13$-15$ thinking thats awesome, thats not a living wage for a single person for a 1br apartment anywhere in America. Just another large greedy company that expanded too fast to maintain proper quality control. The bathroom was a joke too. 1 urinal and 1 toilet in the same room, so if there is a person in there on the toilet the door is locked effectively making that 1 person at a time. Too cheap for a simple stall?? To the person that copies and pastes the bland thank you for the review responses please contact our customer.care if you don 't put the word Banana in there I won 't contact your customer care. Act like they care about negative reviews but want you to go the step furthur and contact them after you already done left a review.