Bramleys Brasserie at The Orchard hotel

When we were there, they said we didn't book. we ordered a bottle of wine, half an hour later they came back and said they ran out of the wine, 10 minutes after the waitress returned with a bottle of wine. the ordered appetizers took almost 1 hour to complain to us after 3 times, once arrived they were not hot. the main course lasted almost 2 hours to come back, had to complain several times, to the luck was hot, although the tip of my rice was clear dried out. we were next to teenagers (some kind of summer school) very loud and around like teenagers. Nevertheless, the restaurant should have put them in a functional room and not beside fully paying customers, I do not blame the youth at all. I felt very disappointed as this was the worst culinary experience we had for a very, very long time. the waitress worked extremely hard, I don't feel that any of them is their fault, not what they want after they celebrated the special day of their child

The main menu was mainly curries, burgers, salads or pizzas and what we had was well cooked and presented and tasted good. the desert menu was very disappointing – a chocolate pudding, ice cream and sorbets or cheese. the cheese plate had not listed everything in the menu. our waitresses we love, they were very busy and as result service was slow, but they were happy and efficient.

Eating was excellent, but the service is a big let down staff are extremely slow, which is a scandal, like any dish we had beautiful, although we waited for too long

Unfortunately, our experience in the bramleys brasserie in orchard hotel was not good. before the conclusion of my daughter at the university nottingham we had a solemn evening meal. the service was extremely slow and some of the food served was tepid and sub-standard. we sat like booked at 7.30 a.m., but don't leave the restaurant until 9.45 a.m. waiting workers were pleasant enough, but seemed badly managed and not even know the table plan. the time between order and first curs and then first and second courses was too long. I had to ask where our desserts wait for 30 minutes. two of the four most important courses we ordered were tepid/cold and all chips were stale. I have addressed these problems with the personal, but have not received any explanation or compensation. our celebrity meal was pampered by this experience, and I could not recommend this restaurant based on our experience.

Lovely food, good portion sizes, a nice ambience with friendly service, despite being short staffed. Overall I would recommend.