Burra-khana - Nottingham

We arrived at 8:30 a.m. and received our food just 19 minutes before the restaurant closed. We felt rushed to finish our meal, and the staff even pushed the door open while we were eating. Each of the six different dishes we ordered was incredibly spicy, while everyone at the table preferred milder flavors. It took a long time to get our food and drinks as well.

I rated the service 2 stars because the waitress dropped off our food without telling us what it was. When we tried to get her attention to ask, she didn't even look at us as she walked away. We had to guess who should eat what, and when we asked another waitress for clarification, she informed us that it wasn’t safe to eat. We understand it was a busy night, but when I requested more sauce, I assumed it would be brought out with my meal. I asked two other waitstaff, and it never arrived. One person in our party ordered two mosquito tails, but they never came. When he inquired with another waitress, she said they were out and offered him a Coke instead. It feels like if we hadn’t asked someone else, he might have been charged for a dish he never received, or at the very least, we wouldn’t have been informed that it was unavailable. Despite the service issues, the food itself was quite enjoyable.

We arrived at the restaurant and waited 10 minutes at the entrance before being seated. Once we were at our table, we waited an additional 20 minutes without anyone coming to take our order, so we decided to leave. The customer service was terrible, as there seemed to be no staff available to assist us. We had high hopes because we were excited and hungry, but it turned out to be a disappointing experience.

Delicious food and great service! our server was cameron, who was very friendly and attentive. Thank you!

Great place for a fairly healthy but delicious evening meal, not exactly date night atmosphere but would happily meet friends here for food and drinks.