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Contribuisci feedbackStaff uncaring and quite surly. Lukewarm coffee. Dirty toilets. Used to love coming here but have recently given up any hope of improvement and now go to Caffè Nero opposite Cineworld where there are welcoming staff and hot coffees
The other two Caffè Nero are pretty good with nice friendly and efficient staff! This one is shocking! The staff are arrogant and rude and ruin what ought to be a nice place to go!! It is a shame as it is such a good location. Given them the benefit of the doubt several times and not got any better!!!
Being just off Old Market Square along Kings Street is this Caffe Nero outlet my twin brother Stephen and I dropped into as we were heading to view the Brian Clough Statue. Your typical Caffe Nero, a light and airy interior, neat and tidy, glass fronted serving bar showcasing all the goodies on offer and there's plenty of seating options spread throughout this Caffe Nero, all in all a wonderful but very busy cafe. We were here on a Wednesday afternoon, we ordered a flat white coffee each, these were served steaming hot, we just kicked back, chilled out and planned out the day ahead while sipping our coffee's. My coffee was really good, a big fan of the coffee served in Caffe Nero its consistant in all their outlets, this one in particular was very busy when we attended but I suppose the location ensures lots of passing trade. We moved on after our coffee's and for a first time visit to this particular Caffe Nero we were totally impressed. This Caffe Nero is easy to locate along King Street. Opening hours are; Monday to Friday, 7am till 7pm. Saturday, 7.30am till 7pm. Sunday, 8am till 7pm. Most definitely well worth checking out if you're in the area.
The woman at the till was very pushy.. didnt wait for me to agree to a large drink and cream before assuming I'd want it.. The reason I prefer Nero as opposed to Costa ect is because it's very much a homely and chilled vibe, not one where I'd expect to be assaulted by social pressures when ordering a drink; safe to say I am not anxious about ordering a drink here.
I love caffe Nero. Love their coffee, the ambience, the staff and the beautiful decor! I go there to do some work on my laptop or read whilst sipping 2/3 coffees every time I visit. Only one issue when it is summer time: the air con It is okay-ish for 30 minutes or so but it quickly becomes unpleasant to stay in because it is set so cold. Especially upstairs. I have mentioned it to one member of staff before but twice now I was told they didnt know how to turn it down. And I really felt I was bothering them by asking. My friend who wears contact lenses cant stay in because it makes his eyes dry (and we moved around/seats etc ... eventually giving up and leaving). When I go now I bring a jumper and a scarf in my bag which is not right really. That is my only criticism.