Lucky House - Nottingham

Not bad food for the money cheap Chinese food not the best but not bad Service: Take out Meal type: Dinner Price per person: £10–20 Food: 3 Service: 3 Atmosphere: 3

Ordered at 9:20. Said food was on its way, got to 22:40 still hadn’t arrived. Turns out it closed at 10 and they never bothered to contact to let me know. But still took my order and money! Couldn’t even ring to ask for a refund Food: 1 Service: 1 Atmosphere: 1

Great food, solid chow mein, spare ribs and bing chilling. Food: 5 Service: 5 Atmosphere: 4

The food was tasty, but that 's irrelevant when it arrives 2 hours late. No explanation on the app, and just a generic text saying it 's delayed , which they just kept sending each time they failed to meet their own new arrival time. Couldn 't ring the restaurant as they 've shut off their phone line. I thought about driving down to the place myself to see if it was even open, and just as I was getting ready to go, they finally marked it as out for delivery, 2.5 hours after me ordering a fairly normal order from a place 10 minutes away. Abysmal service and I 'm appalled that I 've had to pay full price for this. I deserve SOME sort of discount at least. Final thoughts: AVOID THIS PLACE.

Very very poor service. Have waited over 2 hours for food with no explanation from restaurant. When we try to call them there is no answer, so you are left in the dark about where your food is. This is the second time we've tried this place and won't be trying again. Service: Delivery Meal type: Dinner Price per person: £10–20