Pizza Hut - Nottingham

We have visited this pizza hut once in the month three months behind each other and always have a nice experience. the team is always happy to teach us when we say that we prefer table service, and chris is always very happy and helpful and even...contains the children during our order! the staff is very friendly and happy to give us countless bests when our children unavoidably throw them on the floor. chris is very good to leave our 4 year old help with the card machine and the children loved their sweet stickers today. Thank you!

Not even disturb! we were asked to wait, even if the staff stood to talk to each other! when we were finally served, I asked the girl “do you have any gluten-free pizza bases” their answer “yes, we normally do” and continued to take us. the table I asked her if she could check before we order drinks etc! she came back as what I can only describe as laughing as “Tiger on Speed” and said: “It’s a good work that she’ve checked, we’ve run out”

Pizza hut castle marina staff were very helpful and friendly, as approaching for a large company order, some days before it was needed. all employees were aware of the ordering and all could answer all those who were asked...forward thanks to claire, jenna, gemma and all the others who made it possible. everyone has enjoyed eating and I will definitely reuse this place and trust that they will be efficient with the order. thanks to all again for all their help

I went to Castle marina pizza hut tonight with my 3 kids, as it was my sons 13th birthday. Had food they got the order incorrect on the pizza. Had to wait extra time as we was all eating.When I came to pay they refused...cash payment as I lost my bank card and waiting on a new card to arrive. I offerd to get my dad to pay over the phone and the manager refused payment. I was told to go to sainsburys and buy a gift card to pay for our food. I felt so embarrassed and felt belittled. I went to sainsburys and brought a £50 gift card and tried to pay and it wouldn't work.As it takes 24hours to be activated. At this point I was made to to feel embarrassed. I offered 3 types of payment and all was not good enough. Now I've come away and been told to ho back in tomorrow to make a payment with the gift card, really not happy with the service it states no where on the door that it's card only other wise I wouldn't of visited today.

It was terrible manager kicked off because we finished with overcooked food. Dirty place need to be clean properly. Change a manager too