Genji Japanese Steakhouse Novi

Really horrible service and 20% gratuity automatically added regardless of party size is ridiculous. It took an hour and 15 minutes for me to get a glass of water and no one at our table received any water refills. Food was just ok. Shrimp weren’t deveined.

Atrocious service, waited 45 minutes for drinks with no end in sight. Should have taken the advice of another diner who warned us he had been waiting 90 minutes for hibachi. Cashed out early and found another dinner spot. Strongly do not recommend.

We sat there for an entire hour with no service. Our reservation was at 7. We say at our table around 7:10 No service until 8:15 We have to be at our homecoming dance before 9. This was not a good experience at all.

The host initially advised that because of a large party who wasn't all there yet, it would be approximately 90 minutes before our seating. That manager came in and took over and was able to get us seated with in a few minutes. The chef was no showy at all. He barely even engaged with our table (which was full had 10 people) at it. We had to keep asking for the server and getting refills. We didn't get our sushi until almost 3/4 of the way of dinner being done.

The outside of the building was awful, several weeds and a broken tv outside. This place looked a banded from the outside. The sushi was bland and needed more flavor. The steak was over cooked, asked for medium it was well done. Not impressed with this place, Sagano’s is way better.