Big Jerk Caribbean - NYACK

Ok this is a tale of 4 meals. So we ordered takeout for 2...and just as we were getting to our door, the paper bag rips open, due to it getting wet from the juices in our container and our good smelling meal hits the floor . We call back but they don't honor the situation. We weren't staying close by, so now, we opted for delivery of the same meals. At last our meals arrive, we open the bag and the aluminum trays holding our meals were wrapped in Saran Wrap lol. After all this, my oxtails were delicious and my friend's salmon was good too...the only issue was the white rice it wasn't cooked enough and it was tons of it. I would go back again for the oxtails and hold my bag tight . Just fyi, sometimes people are telling the truth. If a person calls to tell you the bag ripped and when you don't replace the food for n/c (even when you said this never happens), you would have gotten 5 stars.

I should have walked out when I saw what the food looked like and that the restaurant was completely empty on a day where all the other restaurants on Main Street were full. I had an order of j chicken and curry goat. The goat was basically comprised of little pieces of fat and bone, hardly any meat at all. And the chicken was also very fatty and simply didn't taste very good. And all that cost $25. What a waste. In short: bad tasting and bad looking food, and a bad environment.

The food here is absolutely delicious. The place is well kept and the staff is amazing. This is my 3rd time coming here and I have never been disappointed. Diego and Onika are always welcoming.

Onika is very wonderful. Very informative helpful about the menu and food served there as well her attitude. Place is always clean. Well presented. Congratulations On The grand opening. Mixed Vegetables are amazing as well as their typical Patties. Always a good experience when i drop by.

My experience with this franchise is half and half….the place was clean and the food was good but very pricey to what I normally pay at a Jamaican restaurant…the menu posted on the board doesn’t match up with the price of the food….the lady named Sarah sold me a small tin container of food that cost me 18.61 no cabbage or sweet plantains on the side just rice&peas and oxtails… she said she didn’t sale small just medium or large. The container she sold me was small… I ask her if they were going to change the option on the board to she said no…because it clearly says small on the board for like 14.00 which She sold me a small for 18.61…I told her it’s false advertisement and that they should make changes…will I come to this business again…probably not. Because I feel cheated.