Wetzel's Pretzels - o Hills

Google maps says they close at 9 pm, but they closed before 8:40 pm, today.I’m not sure what time they really close.

Closed an hour early on a busy Friday night at The Shoppes at Chino Hills.

Manager Alexis was being very rude and disrespectful when I went to go pick up a DoorDash order . She was saying I wasn't talking to you and when I had told her I came to pick up a DoorDash order she was being rude and very disrespectful and made someone else give me the order ! Very unprofessional as a manger ! And then after that I went to go tell her that as a manager she shouldn't treat her customers that way even if your going through something ! And she seem so fake when she apologize and thought it was okay what she did ! I am so glad that I let corporate know of my experience and the kind of person they have as a manager !

I always loved the pretzels here but recently I made two purchase here and I found two long hairs.The employees should be more clean and careful when handling food for customers. I threw away all the mini pretzels. to the trash can Not only did I threw away food but my money too.The mini pretzels are delicious though If it wasn't for the nasty hairs I would give it a four or five..

Manager Alexis was being very rude and disrespectful when I went to go pick up a DoorDash order . She was saying I wasn't talking to you and when I had told her I came to pick up a DoorDash order she was being rude and very disrespectful and made someone else give me the order ! Very unprofessional as a manger ! And then after that I went to go tell her that as a manager she shouldn't treat her customers that way even if your going through something ! And she seem so fake when she apologize and thought it was okay what she did ! I am so glad that I let corporate know of my experience and the kind of person they have as a manager !