Burger Factory - Oakville

One of the best burgers I ever had in my life, best customer service, the customer service is excellent and they cooperate and explain the whole process very calmly and looks like they care about the customers. The burger was juicy and the fries were well done as per my instructions. Overall great experience. Must

Ordered 2-for-1 hamburger through Uber on two different occasions. Both times, the beef patty smelled old, dried up as if it were pre-grilled before it was ordered. It is an okay deal in terms of money as it was 2-for-1, but it is still not worth it. Will not be ordering from this location again.

Tasty crispy chicken burger. Loved every bite of it. The service was a little slow. Atmosphere was clean and friendly. Will recommend to friends and family.

Total waste of money! We got two beef burgers and it was absolutely horrible. The meat was extremely dry and broke apart, no sauce, measly fillings. Extremely disappointing save your money and go elsewhere.

Out of 4 orders, 3 of them were missing toppings including their factory sauce. No lettuce, tomatoes, onion rings. The worst was their grilled chicken tastes like it had been brined in a bag of salt. It was inedible and ended up in the garbage. The burgers in contrast were under seasoned and the juicy Lucy wasn't stuffed with cheese. The drinks for the two combos was also missing and we had to go back again. Won't be ordering again.