Jon Patty's Coffee Bar Bistro Restaurant

Let me preface this review by saying that my family has been members of Jon and Patty 's Dinner Club for several years. Never until last night have we had a negative experience. My Mom has hosted birthday dinners, bookclub nights, committee meetings, etc there because it has always been a wonderful experience until now. Last night, my family (there were 8 of us) went for dinner. 4 people ordered the surf&turf which is one of the chef 's specials. 2 of us ordered a steak only dinner (which they did accommodate and make special for my Mom and I), 1 ordered the crab pasta, and 1 the chicken parm. Only 1 out of the 6 steaks were cooked correctly. The crab pasta, while delicious, was described as being in a tomato sauce was really a garlic olive oil sauce with a few fresh tomatoes. My stepdad wanted a tomato sauce so rather than complain, I switched dinners with him. I will say, the chicken parm, the crab cake/shrimp part of the surf&turf, and the potatoes were all delicious! The steaks however (except 1 of 6) were all incorrect and Im not talking about a little wrong. A well done steak came out pink, the medium rare ones were well done. It was pretty bad. I will say again that we have been members for years and have never complained nor had an issue and order steak often. We brought it the attention of our server as it was many meals made incorrectly. Mind you the surf&turf was $39 each and the most expensive Chef Special. It was an expensive night out for my family. Well the server did not apologize and acted like we were being picky. She came around and collected all of the steaks and said they would remake them. A manager did not come to check on us. My stepfather went downstairs to speak with someone. She also did not apologize and acted like we were being a bother. They redid the steaks and only 1 was remade correctly but at that point we were not going to complain and just ate them as is. We ordered dessert and got the check. Again, no one came to check on us or anything. We received a full bill and no apology. My mom messaged the owner asking that she call when she had time explaining that we had our first bad experience. The owner called at 8:50 on Sunday morning (we went Sat night). I was hoping this was a good sign that she responded so quickly. Sadly, that was not the case. She also did not apologize and acted like we were being picky. She stated that steak is not their speciality and perhaps we did not like their menu. Now let me say, my mother was initially upset that they did not have a soup available that evening like they typically do and that they removed the filet from their menu. We were quickly appeased on this front by being offered a steak only menu. The owner was hung up and my mother not liking the menu and would not address the issue with multiple steaks cooked incorrectly. In the end, her solution was that our dinner club membership be refunded. It is quite sad how the quality of service and food has dropped. We would have been more than happy with them taking accountability and apologizing; however, we were treated like we were the problem. Needless to say, we will not be back.

Delicious food, delicious teas and juice. Creative latte flavors

It was a bad experience Our food didn’t come out right

Great poke bowl, and some of the best lattes in OC!

New to trying this adorable eatery. Dinner and 2 breakfasts this week,all were fresh, delicious and priced well. Great service too. We will be back again!