Grub Burger - Odessa

Kind of disappointed? The burgers are very good and they have quick service. But, they could use some training on customer service and cleanliness. When we arrived, the two girls at the register were more interested in chatting with each other than placing our order. Then after some table assignment issues, we got a table but needed to wait for it to be cleaned. So we stood around while waiting for it. There was other tables available so that was a bit confusing. The table was cleared off but the seats were dirty. We didn?t want to waste time trying to get their attention again, so we cleaned it off ourselves. Our appetizers were delivered with some plates but the plates were filthy and had hair on it. Had to ask for replacements and it took a bit. Thankfully, the flavor of the food was good enough for us to stick around. But not sure how soon we will return. This place is not very old, but is already showing the lack luster of lots of places around here.

Place was clean except for the dust the food was good They have gluten free bread but it has egg whites in it The lunch cost me $1750 Meat patties were actually very good better than the place down the street overall Just expensive More information to come

Food is always good! Quick service so you order yourself and they bring it to your table. Staff has always been friendly and food comes out fresh and hot. We love the chicken and burgers, and don't forget about the milkshakes!

I?ve been to grub Burger a few times at different locations and always had a great experience. This is only about the third or fourth time that I?ve been to this location I was hoping that it converted to the Hop Doddy?s. The first few times that I have been to this location, my burger was always raw, even when I asked for well done my fries were red from the **** meat. My husband wanted to give it a try again, todays burger was actually cooked. It?s definitely not my top pick for burger joints in this town. But at least it was cooked today.

Update Sept '22. Dropping rate from 5 to 2 my original review was one year ago around the time they opened. This time our Experience was disappointing. They have taken alot of things off the menu. The cheese fries are not made how they used to be and instead give you some nacho cheese with it. They switched from coke to Pepsi products, cups are still the same size and it 's fairly annoying to keep getting up to get your drink refilled. Burgers were still good but overall we were disappointed that it 's not what it used to be. Even the cashier said they changed too many things. Everything was amazing. Order was perfect, the employees were super nice and helpful. So glad they have a location in Odessa, its way easier to get to then the one in Midland. As far as the negative reviews go, we have never had a bad experience with Grub. I 'd recommend it to anyone.