Mcdonald's - O'Fallon

Service was really good but all 3 times I've been here I had a hair in something I ate ? I know it is a restaurant so stuff like that is bound to happen from time to time but come

I don’t know if they’re just stupid here or what but they don’t know how to do anything let along get anything done in a reasonable amount of time. Waste of

Worst drive through experience of my life. Man working drive through couldn’t even follow our conversation or was trying to be smart with me when I asked a question. I asked if you can do more than one order and which he replied to by asking if I have an online order. I clearly stated that I didn’t have an online order. He then proceeded to keep asking me what my code for my online order was every time I clearly asked if I could have more than one order after I just told him I didn’t have an online order. Didn’t even get my food becuase of this unprofessional and unnecessary experience.

About a 45 minute wait for food with 1 car in the drive thru ahead of me. at 1am. I didn't even get aknowleged at the speaker for 5 minutes when I asked if they were closed.... they took my order... and i sat parked for 45 minutes with one car ahead. I have no idea why. at least 3 employees passed the window while I waited. None seemed in a hurry.Parking: Yeah you can park.

Every single time I come to this location to order a moca frappe they say it's broken or just cleaned. Tired of always having to drive further to have to go to another location. I am a manager at another fast food chain and I know when something is broken it isn't for months on end I will never entertain this location 0/5.