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Contribuisci feedbackMe and my partner visited this place on thursday evening and thoroughly enjoyed our desserts! Service was fast and had no issues. The following day I realised I had stupidly left my handbag on the floor next to our table. I contacted them immediately when they opened and to my relief they said it had been handed in. I collected it later that day with everything intact. Thankyou so much!! X
I entered the restaurant and waited at the entrance to be seated. The waiter walked past us without acknowledging us. We sat down, but no one came to take our order or greet us. I had to go up to the counter to place our order, but the waiter didn't even look up. We decided to leave after that. The customer service was terrible. I would not recommend this restaurant at all. 0/5 stars.
We booked in advance 3 days before and 'Reservation wasn 't on the list ' THEN we showed call log as EVIDENCE yet they still didn 't let us in and we had to wait for 40 minutes in the cold. Then when we ordered the food it took 40 and the place was ow where near busy Then we had to wait OUTSIDE in the thunderstorm for some food to takeout
I have visited this restaurant multiple times without any issues, until recently when they gave me a counterfeit £10 note as change. I would not recommend this place as I am now out of £10. I only realized the note was fake after I got home and called them to address the issue, but they denied any wrongdoing.
Waited 3hours,,,,, yes 3hours in the car for the staff to call me to give me a table. We went up to them so many times within the 3 hours to ask how much longer and everytime they said another 5 minutes. At the beginning we were told 30 to 40 mins. After waiting in the car for 3 hours we came home. I had a 1 and 3 year old who were getting so restless. They had no waiting area either. Rubbish customer service. I could see the guy at the door letting people he knows in before others who were waiting with me. Would never return if they even paid me. I went today on the 26th August 20 and I am writing this after waiting 3 hours. They still have'nt called me to give me a table. Only waited coz I already waited so long.
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