Arby's - Omaha

Had a great time with my wife here. always like to go on arbys. food: 5/5

I still miss the original Turkish sandwich. the last four had no truth. food: 4/5

These 'premium nuggets' of arby 's damaged my teeth and the teeth of my children. these nuggets are advertised as juicy and tender under child meals, they were the opposite in this case. when the nuggets are made, they can be a crocheting danger and were hard as rocks. make them please one and check them always eat her before eating, I learned the hard way! instead of wandering arbys, why my little children don't talk about their hardened condition, they should wander how and why they were prepared and sent to a customer!

Worst service ever! Walked in, placed take out order within minutes (two classic beef n cheddar sandwiches nothing more), then waited, and waited, and waited. 20 minutes later I was given my sandwiches with a half hearted apology from an employee who I assume was the manager. Fast food? No. Food that is not worth that kind of wait. Never again. Sad that there was more concern for drive in orders than for one face to face customer!

Sorry if this is lengthy. This location was always staffed well when a private franchise. Greeted by a young girl who couldn't help me with the Arbys offer of free sandwich when downloading their app. She went to back to ask a thin sandy colored hair girl (supervisor). I didn't see an email so she wouldn't honor deal, though she hid behind the glass instead of speaking with me. I politely told the young girl if its too much trouble its okay. I bought a 5 dollar+ meal. Couple before me, myself and door dash driver all waited for counter service. Door dash says to me on the way out that he should have gone drive through. Indeed I said the same at the same time. These stores are graded by how fast their drive through is serviced. After the 3 customers were finally taken care of the dark haired manager came out to help the one customer at counter.If you are going to open the dining room, service the counter. I will stay at the Papillion store where they don't have these issues. Burnt fries in my packet. Sandwich was good.Also please don't hide from interactions with customers. We don't bite.Now I'm asked to go to corporate form to give them more information. Are you kidding. I gave you all you need.