Tropical Smoothie Cafe - Omaha

I placed an order online and drove 20 minutes to pick it up after working out just to arrive to the location and no one being there despite the posted hours stating there should be someone. The folks at corporate were kind enough to initiate a refund for me and were very easy to work with... For that I am appreciative Based on other reviews, it looks like other customers have experienced this as well and there is a serious management issue at play. @Tropical Smoothie Management, it would be great to know how you plan to address this issue for future customers and to ensure this location does not go under.

I have visited Tropical Smoothie Cafe several times and each time has been delightful. I love a smoothie in the morning, but don't care for the pre-mixed kind sold by fast food restaurants and gas stations. I stumbled across Tropical Smoothie while in the area on another errand and was super impressed with the quality. It's obvious the smoothies are made fresh when ordered and I love that I can add some B12 to get my morning started off with a little pep in my step. I, personally, think that for the quality and quantity of their smoothies, the price is spectacular. I have also tried one of their breakfast wraps and stopped by and got a turkey sandwich for lunch. The food was fresh, simple, and prepared quickly and accurately. The staff is always friendly, but I particularly like the woman I believe to be the owner and/or manager as she is simply delightful.

The girl behind the counter was all by herself with the church rush coming in hard. Apparently two people had called in. She was struggling but did a great job despite taking care of close to 20 people all alone. She handled herself very well and didnt seem too stressed out. Good work!

I really enjoy your smoothies; however the last 3 mornings I have stopped by, waited in the drive thru, and the man who works opening shift never takes my order. I see him in there just standing around, but he isn't actually working. Maybe have a talk with him and let him know if your store says they open at 7am, then he needs to open at 7am and take orders. Any other time I have gone the kids working have been great and no complaints about anything.

This place far exceeded expectations. We tried it once and had their smoothies. Yes, I waited a little bit in the drive through, however, they are mixing up fresh smoothies so that is as expected. We just tried it again today and got their wraps. They were delish! We ordered on the app ahead of time for a quick pick-up. The staff was very nice and we will definitely be trying more of their menu. P.S Treat yourself to a cookie...they were so yummy and soft!