El Pollo Loco - Orange

During my last visit, I was able to use the app to place an order, but on a different occasion, I left hungry and frustrated. The managers informed me that they were closing soon and insisted that I had to make my purchase online. I tried to do so in front of them using their app and their Wi-Fi, but it was unreliable at best. Overall, it was a terrible experience.

This visit was just the first of many that didn't quite meet my expectations. However, the management handled everything well, clearly showing their commitment to providing great food and service. El Pollo Loco is definitely one of my favorites!

I dined in twice and ordered a three-piece meal, but unfortunately, the pieces were quite dry. They are usually nice and juicy, so this was disappointing. I think ordering through the drive-thru might be a better option. I also got guacamole and chips, but the guac was starting to turn dark, which was unappealing. Overall, the experience was just okay; sometimes they get it right, but other times they don't.

Delicious food at an affordable price, thanks to the dollar menu.

Service was awesome. The food was delicious. There birria was pretty good . Chicken is always perfect. The establishment was neat and clean