Thai Spice Authentic, Orange, Ct

The place was a 5 star experience when Ricky was the owner . Food was delicious . Portions were generous . A chicken dish actually had chicken in there . We have been getting take out and dine in for many years since he opened with no problems . Yesterday we ordered take out and had ordered basil chicken . When we got home the portion was half of what we usually get and most of the container was full of mushrooms and only 4-5 small pieces of chicken. When we called to complain they said they are under new ownership and Ricky is no longer the owner . Time to look for a new Thai restaurant after coming here for many years . Addendum . Visited the place today again after the last bad experience 2 weeks ago to give them one more chance . They were back to their 5-star rating . Food was delicious and portions were generous . Ricky was there today to help the new owners and was friendly as usual . Definitely will continue to come here for the best Thai food in the state .

This place was awesome! Everything we ordered was well balanced and delicious! The owner said she cooks the food the same for customers as she does her own father. I highly recommend!

Finally, a place in West Haven which does satiate the cravings of authentic Thai food. Food here simply amazed me with the taste and the spice factor. A go-to place for all those Thai food lovers.

3rd visit here and 1st take out experience. 1st visit to the restaurant we ate there. Great food. Great people. Good service. 2nd visit, we were there for over an hour and a half. Good food but super slow. We still loved the food so we decided to try take out tonight. Big mistake. Almost 1 hour for veggies and rice, garlic chicken and chicken satay. There were 5 of us waiting. One walked out in anger. Another, also angry, and I see from the reviews he also wasn't happy. I got my food at almost a 1 hour wait and went home. Upon opening, my mixed veggies with extra sauce was a mess. The lid was never snapped shut. Thank God it was in a bag as the bag was FILLED with liquid sauce. I wanted extra sauce but guess not. I should add the food was cold and I live less than 10min away. Underwhelmed by the meal, angry I wasted my time and money and lesson learned

Very frustrating not getting attention when they mess up your order.. just for them to take 20 minutes to remake. Staff lacks professionalism, smile a bit and welcome people with a smile not like you hate your job. Service was non existent and they don't care about you, just to take your money. I do not recommend this place and health inspection should be called for unsanitary practices.. WASH YOUR HANDS PLEASE. There should be no staff smoking in front of the store.