Planet Smoothie - Orange City

The staff were very nice and not to mention the smoothie was brilliant, definitely again soon!

I have placed an order online and went to pick it up just to find that the store was closed. It was a Sunday afternoon in regular hours. No signs at the door or notice that they would be closed. I called and went inside to ask for a refund several times, just to say that no one on the staff had the authority to do this. I wanted to call the manager. Manager FINALLY calls me back and says she refunded it. That was 2 weeks ago and I didn't get a refund. A very good service. No one can help. I'll turn the charges off with my bank. Go somewhere else. It's gonna run by a bunch of young people, that can't do anything.

I'm usually not a smoothie drinker. I went through a time when swallowing even water was painful, but I had to eat something else. This place was much better than Smoothie King (2stars). I liked Tropical Smoothie Cafe (5stars) better than that. I'm looking forward to eating real food soon. Even after I was forced to do it for a week, I don't understand why a healthy person would eat a smoothie instead of a meal. I'm glad some people did this because otherwise this option would not exist, and I needed it. After dinner I was not hungry, but not satisfied. I just broke something I could chew.

I went on a day and the two girls basically ignored me, another girl came a few minutes later and I assume clocked in, and she didn't take my order either. I waited for about 10 minutes and finally went out.

So today I finally got to try planet smoothie word in it wasn't cleaned. I asked to have the table cleaned so I can have a place to sit. I spent about $15 on the largest smoothie and a bread slice. I got cold drinking my smoothie that wasn't that great was more like a slush half way through, so I noticed a table outside went out there to sit. Got up to talk to a few people I was caught in conversation with. The worker calls her store owner to say I left my things on the table that I spent $15 to patronize, still in eye view of my things but speaking with people that came out of 5 and below about travel, this young lady comes out to tell me a paid customer, to move my things from their table that all of the none existing customers were needing to use. The nerve I'll never planet smoothie ever again, thanks for the worst customer service ever. One of the people I spoke with said she had an issue with the same person.