Arby's - Orchard Park

It's fast food, but the staff really sets it apart from the competition. Management has always prioritized having super friendly employees, and that's been the case for as long as I can remember. The food is pretty standard, but they always serve it fresh—no fries sitting out for ages. Being treated well is definitely a big plus. I appreciate that they have capable managers who genuinely care about their customers.

Stopped in late at night. The manager and the staff at this location are the friendliest people, made everything fresh. The show Undercover Boss should find out their secret. Keep up the great work. Thank you.

While this restaurant is well-known for its takeout, we discovered that the dining room is clean and a pleasant, quiet spot for a quick lunch. The staff is consistently friendly and helpful! In our view, this restaurant surpasses many of the local fast food options when it comes to fast dining.

This Arbys is quite nice. While it may not be luxurious, the service is excellent, the staff is incredibly friendly, and the interior is spotless. I had driven past a few times, but this was my first experience eating inside, and I was impressed by the staff. The food was good too.

This seemed to be a converted restaurant..You can arrange the individual tables and chairs according to the size of the group. I only had a double beef and Cheddar.small drink..more than I could eat. Bathroom was clean and good for knees and back impaired people like me.