Cafe Rio Fresh Modern Mexican - Orem

I wanted to share my experience at your restaurant. Unfortunately, the staff appeared quite unhappy and didn’t create a welcoming atmosphere. We placed four orders, but the two employees taking our orders rushed us and didn’t allow us to finish before moving on to the next customer. To make matters worse, I overheard them speaking negatively about us to the cashier in Spanish. I truly enjoy Café Rio and will continue to visit, but I’m unlikely to return to this particular location. Thank you.

Cafe Rio consistently impresses! The staff here are incredibly efficient and friendly. This particular Cafe Rio has a warm, local cafe vibe. The employees know the regulars and build relationships with their customers. It's a fantastic spot!

I ordered online and took the meals home, but two of the entrees were missing beans and rice. We had some unpleasant experiences a few months ago due to the food tasting off, but we decided to give them another chance. Unfortunately, I don’t think we’ll be returning any time soon.

I'm completely disappointed. I've been eating at Cafe Rio for over 20 years and have always loved it. Today I got the beef burrito enchilada style and beef ended up being 1/3rd fat I couldn't even finish it. Ive never had this problem before since it's always been meat but it looks like Cafe Rio is starting to go cheap like the rest. R.I.P. Cafe Rio I won't be coming back.

I love cafe rio!!! Sweet pork salad every time! Been loyal to cafe rio anywhere I go!! HOWEVER FROM THE FOOD, TO THE SERVICE, TO THE EXPERIENCE OF THIS PARTICULAR CAFE RIO IS HORRIBLE!! I HAD A HAIR IN MY TORTILLA NO I AM NOT EXAGGERATING!! I got BROWN LETTUCE AND THE LETTUCE THAT WAS GREEN WAS NOT EVEN CUT IT WAS WHOLE LEAVES. I PUKED ALL OVER THE BATHROOM ONCE I PULLED THE HAIR OUT OF MY MOUTH… the restaurant was filthy. I thought it was a bad dream!! The whole staff is buddy, buddy and it’s an inconvenience for them to help, or make the disgusting mistake right!! STAY AWAY FROM THIS LOCATION IT IS WORTH GOING TO THE NEXT CLOSEST ONE. I’ve experienced multiple bad times here. It’s the staff!! Not cafe rio!! Cafe rio is still amazing!! This location is not it!!!