A&W Restaurant - Orillia

Stopped in for a quick bite. Chose to "eat in" and then couldn't leave fast enough. Staff were loud and giggling. Had a friend visiting and proceeded to say at the top of their voices about all the changes and new things and result being no raises for them. We were the only customers there. Someone needs to coach staff on good manners when customers are trying to eat a meal.

Enjoy going for lunch and getting the Papa Burger Combo, with root beer. Same good taste all the time. Fast service in drive thru. Good Service, good prices.

Stopped in for a quick late night bite and it was good. You can count on consistency, typical fast food but good.

Takes a lot to make someone's worst service restaurant. It is fast food, so I don't expect top of the line service but the food took 30 minutes, they ran out of food for the order, the staff were verbally fighting each other, a staff member left the grill in anger, the interior was absolutely destroyed and dirty with wrappers and dishes all over the place, and there were no clean tables. The food is also overpriced compared to other fast food places. Never eat here, ever. Go to memorial avenue for other choices

My recent experience at this A&W location was disappointing. We arrived at 10:50 pm to order, unaware that they were closing at 11pm. Despite waiting 15 minutes for our burgers and trying to sit down to eat, we were asked to leave by an employee named Jeneva. I requested to stay and eat quickly inside the restaurant, but she insisted we leave. I was frustrated by the lack of communication about their closing time and felt they should have either informed us or locked the doors earlier. Additionally, our fries were extremely cold and the price of our two burgers, one fry, and onion ring came to almost $22.00, which I found to be quite steep.