Sbarro - Orlando

The food was a little overcooked and too crispy, but still loved it. It was super fast to get the food, but the atmosphere was a meh.

This guy is shady! Bait and switch! He pulled out the nastiest looking piece of pizza from below my view as the customer and tried to make me take it instead of the fresh one I could see.

We ordered a whole NY pizza and we waited 20 minutes which was not too bad since they were busy. Unfortunately they had added Parmesan cheese which we did not ask for, since my kids don’t like it. I told one of the employees the problem and she said she had added free of charge I explained that wasn’t the issue. I never had this issue at other locations in California. She said she’ll make a new one and apologized. She personally took it to our table after a while. We tipped her for being so nice about it and the kids enjoyed it.

Don't let them give you the older dry pizza from under the counter when the nice fresh pizza is on display. People like to see what they're getting. Felt like a bait and switch. Would not have ordered what I got. Terrible unenthusiastic service as well.

The pizza at this restaurant is decent, but even after being reheated, it never seems to be warm enough. I ordered one slice, but the worker kept trying to get me to order two. When I insisted on only one slice, they seemed to throw a fit. Additionally, when I ordered two drinks, the service was not up to par for the price I paid. I expected a better quality experience overall.