Five Guys - Oshawa

I tried this restaurant for the first time and was impressed. I ordered a cheeseburger and it was fully cooked with a good selection of toppings. The staff were very friendly and my order came out quickly and exactly as I ordered. I appreciated that they use fresh cut fries instead of frozen ones. Everything tasted freshly cooked. It was a bit more expensive, but worth the money. The restaurant also appeared to be following all Covid regulations. An added bonus was being able to see the kitchen and watch my food being cooked. I will definitely be back.

I have visited three different 5 Guys locations, and this one was no exception to the excellent food and friendly staff. It's a great spot to grab a quick meal, although the prices for a burger and fries are a bit high. However, the portion sizes are very generous.

We are fans of 5Guys, but the service and food today were not up to standard. We tried calling the phone number posted on the window but got no answer. We saw other customers going inside to order, so we went in as well. When we mentioned the lack of answer to the staff, they just shrugged and said the phone might not be working or they didn't hear it. We waited longer than usual for our order, and noticed a lot of spilled ketchup on the counter and floor, making our shoes sticky. The restroom was dirty with garbage on the floor. The fries, which we usually love, were cold and seemed to have been sitting in the warming area for too long. The burger was just average. It seems the management of this 5Guys location is not keeping a close eye on things, as evidenced by recent reviews.

Five Guys has always been a favourite! It is not a place we go often, but it is a place we usually enjoy when we do go! I won’t be rushing back to the Oshawa location. The tables were dirty, the gentleman who took our order, left his gloves on to take our order and then placed our burgers in the grill wearing the same gloves. Then, when we received our order, the burger was not near as tasty and the small fry was more of a mini fry order. They were delicious, but we always order the small fry and share and we have always had a TON of fries. They always pop an extra scoop of fries on top. Tonight, the mini cup of fries was not even full let alone getting the extra scoop. Not sure what happened since our last visit a few months ago, but, for the cost of $26.00, we will not return anytime soon.

I went for the first time and ordered two cheesburgers. My personal choice at first was a chicken burger but they don't have that. My wife wanted onion rings but they don't have that. The fries were good but the cheese on the burgers tasted odd to me. The thirty dollar total spent before taxes was kind of high but we won't be going there again.