Popeyes Louisiana Kitchen - Ottawa

The food was ok but the restaurant was disgusting. Nothing clean, chairs missing or damaged and dirty everywhere. This play is bad compared to other Popeyes.

Ordered two regular chicken sandwiches and two onion rings via their website. Arrived ten minutes early to pick up my order hoping to catch it when its warm but it was already on the counter waiting for me. The server said that yes once they have the order they just make it and let it sit in case it gets busy (restaurant #11869). The chicken was chewy and soft, not crispy at all in fact the batter was still white and soft on one side. The meat and the buns were cold. The onion rings were cold. Worse chicken sandwich ever!!!

This place really fell off. Very unorganized and understaffed. Used to be decent but in its current state I’d avoid at all cost. Waited 30 minutes only to receive the wrong order.

Very unorganized staff, made me wait 30 mins to get my order together. Small portions, terrible service for mediocre food. Would not recommend this location at all.

Wonderful staff, exceptional service, good ambiance and a very clean restaurant.The service here was exceptional because the food was cooked quickly and the food was also made correctly. The lady who was serving us was so nice she always had a smile on her face and she was very polite and respectful. The food here was the best because it was cooked well and the fries were hot and the chicken was crispy and it is the best fast food I have ever tasted. The ambiance here was wonderful because the restaurant was modern and even the floors and the tables were clean. For the reasons I have stated in this review, I highly encourage and recommend you to visit this location because of the great service and also for the wonderful food and the spectacular ambiance.