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Contribuisci feedbackThis is going to be a bit of a difficult review to write.On one hand, this is a staple and they’ve been here since 1972 and I remember it being “awesome” in 2000s.For starters, this place is as Japanese as Taco Bell is Mexican. If you’re looking for asian food that tastes like your neighbour hood “Chinese take out” at 5x the price, that’s over seasoned w soy sauce, you’ve come to the right place. The fact that a “Japanese” restaurant doesn’t even have chopsticks laid out, should’ve been our first red flag.If you’re looking for something a little bit more elevated, a little bit more than approachable “chain” style restaurant, steer clear.I’ll give them that the chef was nice and the brief “show” of your food cooked in front of you was neat for 20 seconds but thats literally about it.For two adults and a child, we spent $186 on some veggies stir-fried in strong soy sauce, fairly basic “asian salad” and “good enough” steak for 2 of them.I personally wouldn’t go back; it’s neither a good Japanese restaurant nor an adequate steak house that warrants such price points.The staff were trying, I feel like they were a little short staffed but we waited longer than we should’ve unattended.I completely lost my appetite when I walked by the open sewage pump room, with the completely open view of the sewage pit on my way of the bathrooms.The lack of parking and difficulty of even a drop off due to the bike lane will be a deterrent for me.Vegetarian options: It is technically a “steak” house so the veg options are limited… $30 for stir fried veggies and a bowl of rice is a bit excessive and non creative
Definitely I would not go back again, nor recommend it to anyone.Waitresses were very friendly, but the chef delievered bad service. I have to give 1 start for the overall service!We brought our kids to this place for the excitement of hibachi last Saturday night. The chef was the one who brought us the worst experience of this place!! We ordered 5 dished for 6 of us and were going to share. Here are the bad experience we had:1) the chef was not happy about food sharing, too little to share , what?2) We ordered 3 steaks, and he did not brother to divide them for us. We asked him to put the steak on a plate instead of leaving on the grill. At first, he said No loudly. Then he almost put the cooked meat on the tray which held the raw steak previously. We had to stop doing so. Come on, food safety!!!3) Zero performance. I don 't think kids find hibachi dining exciting at all!4) We are Cantonese speakers and the adults speak in Cantonese the whole time. The chef just spoke English with us. We had no problem with that. But this chef spoke Cantonese with the waitresses while he was cooking. Just kinda odd!!He is not friendly for sure and does not care about food safety!!
Been coming here for 20 years and this will be my last. Prices have more than doubled and food quality has gone downhill. The ginger sauce that i once craved every year now taste like watered down soy sauce. No more garlic butter on shrimp, no liquor license and for the first time in my life i saw my dad spit out a piece of beef because it was so bad. Very sad that it has turned into this.
Awesome place to dine with family and friends. Staff were very friendly and professional.First time I tried Japanese cuisine, and I like it. The price was a little high, but justifying the food and venue.Vegetarian options: Don't order tempura separately, it comes with veg option.
Disappointed will never never go there again. The first reason is because I booked for 6 people for my gf birthday party. I mentioned on the phone that when I arrived and the waitress and cooked about it, they lied and said we never told them . The second reason and a huge one is we never got a show all the others tables got one expected us. The chef was always yelling at the waitress and, in a bad mood, wiped the sweat out of his forehead while cooking ?. We complained and they said that we were lying. The third reason, for some reason he gave the random couple that was seating with us way more vegetables he didn't know how to divide the portions so first couple got way more and my parents got almost nothing. Waiting to see if the manager or owner will have to courage to response to my review