Kfc - Ottawa

I don't understand how this restaurant manages to stay open. I went there yesterday and they were out of chicken, so I was told to wait half an hour. I returned today and they only had wings and thighs available. It's no surprise that there aren't many of these restaurants around anymore. Thankfully, I tried Popeyes for the first time and I will never go back to KFC. With such poor service, I don't think KFC will be around much longer.

I am a fan of KFC. There's something about the fried chicken smell that makes me so hungry! A good family meal from here is popcorn chicken for the kids, fried chicken for the adults with mashed potatoes, gravy and the famous green coleslaw. We usually order their pouting as well, as my wife quite likes their poutine (and she's a poutine snob).

The chicken wings were deliciously crispy and not greasy. The popcorn chicken was also crispy and flavorful. The service was very pleasant and the food was delivered quickly and efficiently.

KFC was better in the past but has declined in quality in recent years, leading to many locations in Ottawa shutting down. I visited one of the remaining locations for lunch on a Wednesday afternoon to avoid the lunch rush, but was met with a long line. The cashier was overwhelmed with no assistance, while the kitchen seemed to have only one person working on orders. The staff were doing their best, but it was clear that the location was short-staffed. The franchisee should make efforts to improve customer service, especially with the upcoming opening of two Popeyes locations in the area.

Do you want cheese? Cause that's what you will get. There is cheese inside the cheese. Hood for the price but way to cheesy.