Hong Kong - Oxford

I WAS HURT WHEN THEY SAID NO TO A WHITING FISH SANDWICH. BACK IN NYC THEY (WHITING FISH SANDWICH) WAS EVERY WHERE! EVERY HOOD' SUPOSED TO HAVE A CHURCH,A BARBER SHOP,A LIQUOR STORE AND A DAMN FRIED FISH SANDWICH!!!

Got my order wrong and then still made me pay for food I didn't order and had ro pay for the right food. Would not go here again.

We called an order in and when we went to pick up they said we never ordered

On 4/7/24. The young lady that answered the phone was very rude and talked over me. She didn't listen to me when I told her white rice and wouldn't let me finish telling her what I would like to order. She kept saying is that it ,is that it....Then after all that she messed up on two of my orders. White rice instead of fried. She was very unprofessional and needs to fine a different job if she doesn't want to work there. The food has always been good there. We want be coming back because if I am paying you for my food. I expect it to be right. I expect a folk and napkins in there also. Good Luck in the Future!

The young asian girl who works the cash register needs to learn that when you are dealing with customers it goes a long ways to smile and to say thank you not just take the money and hand the customer the food without saying anything like some kind of auto pilot robot. I really don't like it when people can't at least say thank you for spending money with us not just act like your food is so good that you forget how to treat customers nicely. The next time i want chinese food i will just travel to henderson and skip this place.?