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Contribuisci feedbackCalamari was very fresh and service was excellent despite how I appeared , baggy clothes and no haircut. Still got great service Price per person: $20–30
Wonderful service, fantastic food, and a pleasing atmosphere. Food: 5 Service: 5 Atmosphere: 5
Super cute restaurant, with really good food Food: 5 Service: 5 Atmosphere: 5
The food was satisfactory, and the waitress was very kind and accommodating. The interior ambiance was also pleasant. However, it was surprising for an Italian restaurant to not offer any pizza. We ended up with three different bills after splitting the tip among three people, which was supposed to total around $58 each. The next day, I noticed I was charged $89, my friend was charged $130, and another friend was undercharged at $49. We have no idea how this discrepancy occurred, as it didn’t match what we agreed to pay. We hope to resolve this issue, but it's quite frustrating and unprofessional, especially for a high-end restaurant in Palatine.
On another note, many diners had walkers and wheelchairs, and we were more than willing to accommodate them during dinner. However, I found myself wondering whether the restaurant complies with the Americans with Disabilities Act, as there’s not much space for these guests to navigate comfortably. Lastly, my friend who made the reservation through Open Table felt embarrassed by our experience and expressed her concerns to Michael, only to be marked as a “no-show.” I genuinely wish we had been. As for wheelchair accessibility, those with walkers and wheelchairs might struggle to dine here, as there isn’t enough room to move around the restaurant smoothly.
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