Mastro's Steakhouse Palm Desert

The call of mastro is based on their service, the quality of steaks and ambientes. our waiter was great, informatiw, attentive and was his whole team. an extensive wine list is estimated quality of food its large, though very small portions on a large dish. overall we had a good evening and would return if some changes were made to the music volume. the music level was too loud, as the dining room is next to the lounge and has taken away from the eating company we were there. well maintained in rock music was intrusive and singer from the melodies nothing done to improve the evening.

Best steakhouse in coachella valley. server are more attentive and courtier than any other restaurant in the valley.

Server Heather was great. Efficient and friendly. Loved her. Front desk staff did not seem ready for 5:00 reservations to be seated and there was a delay. Also requested a GF menu when I booked reservation but did not receive. Gentlemen who packed our leftovers were friendly and conscientious. Food was good. One small thing is the busser asked did you guys ask for iced water? . It 's a small thing but I believe 'guys ' should not be used in a fine dining setting, especially when ladies are at the table.

The singer was amazing was the hilite of our evening. I came with 3 friends that have never been to Mastros- we ordered the shucked raw oysters to start I have never been to any restaurant that didn’t cut the oyster from the shell!!! We had to cut it with our knives pick the shells out of our mouths… horrible! It was like eating egg shells. I asked the server if this is normal (as it’s very strange) she said no- that’s not normal she’ll mention it to the chef… nothing was ever done or mentioned again to us. When we got the bill, we waited over 40minutes for anyone to come back to us… we finally waived down another server she started to process our bill. Our server finally came back apologized saying she got stuck downstairs (whatever that means). We ended up being there for almost 4hrs!!!! I’ve been to Mastros several times never had such bad service… sadly my friends won’t likely come back.

Dinner was great! 1 bone in fillet, 1 regular fillet were very good. Bone in rib-eye 22 oz…. Not 22oz… thin, overcooked and tough. Sent it back immediately and got a perfectly cooked fillet. Side dishes were very good Brussels, Mac and cheese an mushrooms. For the price, steaks need to be spot on. Great Waitress!!!