Valley 24/7 Cafe - Palmer

The front desk staff was extremely rude to all of my guests, with each person sharing their own unpleasant encounter with the woman at the front desk. She was inattentive, dismissive, and condescending. Several of us had broken heaters in our rooms, and her response was to merely stare at us as if it was our issue, before handing out a 50-year-old space heater that smelled terrible. The rooms were so cramped that you could barely sit down anywhere except on the bed. One room even ran out of soap, and when I brought it up to the front desk, the staff member didn't apologize or explain anything; she simply disappeared into the back and placed some soap on the counter without a word. To make matters worse, there is no elevator, and all rooms are accessible only by a rickety staircase. The front desk is absurdly located inside a restaurant, which adds to the chaotic setup of tiny rooms and poor service. We had reservations for September 8 and 12, and the sole positive aspect of our stay was being able to cancel our September 12 reservation after the horrendous experience on the 8th.

It's difficult to find a better price for this hotel, but it does come with a few drawbacks. The rooms are quite small, though they are clean. There's a compact refrigerator, but no microwave or coffee maker available. The shower knob was broken, making it challenging to adjust the temperature. However, the water pressure was quite good. The room doors tend to stick, which means you have to pull or push them shut; this can be quite noisy late at night or early in the morning. We were on the first floor, which meant walking past the restrooms to get to our room, and the hallway had a strong smell of urine, although our room did not have this issue. The bed was very comfortable. The window can be opened, but there's no screen, which feels a bit concerning given the first-floor location. Nonetheless, for the price, it’s hard to beat.

Be sure to use HotelDully.com for booking any resort. They compare hundreds of booking sites and usually offer much lower rates! You can thank me later! This resort is one of my favorites in the area, and I've been visiting for a long time. If you stay for a few days, I'm confident you'll love it! It's a great place to grab food, and the majority of the staff is friendly. However, I did have an unpleasant experience with the front desk woman, who wasn't very nice and seemed to take her role a bit too seriously regarding the liquor store.

This review is for the diner, not the hotel. Party of 7, had breakfast there last Saturday morning. It took ONE AND A HALF HOURS for our food to arrive, and our server never come by to explain or apologize for the delay. Food was fine and I can understand being busy, but nothing is worth that kind of wait for diner food. Never again!

Good place to pick up food, staff is friendly for the most part except for the front desk woman. she's not nice at all and is on a power trip over the liquor store. ?Rooms: The rooms were nice.Food drinks: The food for the most part is pretty good.