Garden Fresh Palo Alto

I had a terrible dining experience. The staff member who assisted us was quite unfriendly. The food was mediocre, and I was hesitant to order anything else because of the service. I definitely won't be returning.

I took my girlfriend to Garden Fresh for a romantic birthday dinner and I regret it. They really let me down, because of the terrible service we received from our waiter. When we first arrived and were sitting at our table, I was standing, helping my date get seated comfortably. The waiter, who was standing behind me, got impatient, reached around me, dropped our menus on the table and stalked off. The place was nearly empty, so I didn't understand his rush. When we tried to order an appetizer, he refused, arguing with us about how it was inconvenient for the kitchen. He forced us to order all our food at once, and indeed, he brought out all our food at once. Why even have appetizers on the menu? After we ordered, he argued with us again when we asked to keep our menus. The place was almost dead. Do they have a shortage of menus? He never refilled our water. He never asked if we needed anything. He noticably offered better service to the one other table with customers. Why was this man so rude? Did he get ruffled because I was taking a woman on a date? Did we offend him with our presence somehow? Does he wish for a different life? He appeared to be very unhappy and antisocial. As we drove through downtown Palo Alto, we passed several restaurants with crowds of people waiting for tables outside. Whatever his issue, this man is driving away business. The food was good, but it will be a long time before I give Garden Fresh another try

What a wonderfully humble place. Zero-Forbearance. a miracle here in the bay. eating is excellent; most portioning and price pretty. service is so attentive and polite. for me this is the lower line. I can tolerate meh food; but if the service is good and the personal is sincerely grateful that I am there (a rather rare event), then I come back. 5 stars: good food and excellent service.

Must have eaten black pepper chicken hundreds of times but this weekend it was the worst of all. Soya chunks undercooked, soggy literally eating flour. It does not come with brown rice in the weekend but in the weekdays only that they don’t mention. Owner seems little rude and not welcoming. Previous lady was very good.

I initially ordered jasmine tea, which was unavailable, so I settled for green tea (Lipton). I also asked for a chicken dish, but that was not available either, so I opted for the vegan ham. I appreciate the menu's icons indicating wine-free and spicy dishes, catering to those with dietary restrictions. Everything on offer is completely vegan. The food arrived quickly. The sautéed vegan ham had a nice flavor and texture, accompanied by broccoli, bok choy, carrots, water chestnuts, and cauliflower, all of which were fresh and crisp. The light white sauce complemented the dish well. Since the meal didn’t include rice, I added brown rice on the side. In short, come here for authentic vegan Chinese cuisine, not for the decor or service.