Dunkin' - Palos Hills

It shouldn’t take me 30+ minutes to go through the drive thru at 10 at night during a weekday. I noticed once an order is taken, the next car waits a long time until it’s their turn. When I arrived at the window, it seemed there was only one, very overworked employee, all alone. SHAME on management/owners of this store. This location is pretty busy and active with the restaurants open late all around. This man shouldn’t be working alone. And to the poor employee, find you a better job honey. Thank you for my drink, it was honestly delicious and people usually mess it up. Again, don’t slave yourself for a job that treats you like that.

To the girl who was working the window this morning, your positivity made my whole day. She had like a spider tattoo behind her ear didn’t catch her name though. So sweet: give the girl a raise

Very unprofessional drive up service Asked for frozen coffee to be easy on the ice was told cannot do it ......I go to the other Dunkin in Hickory hills and they can do it .....I had a bad experience here before too so I do not come here I guess you have lost a customer never again. Two people were talking to me at the same time arguing very unprofessional Will not recommend this place to anyone

Everyone here is so fast and friendly!! Ahmad is the best :

The guy taking my order took forever and didn’t taste good, I went during the late night and his hygiene made me want to turn around. he was disrespectful and didn’t listen to how I wanted my drink. He added extra whipped cream when I asked for none. He always takes forever and there’s always a line when I come to drive thru.