Wendy's - Panama City

Now I used their online ordering system and ordered 2 Bretzel Pub Burger and Pubfries. I was surprised to find that Wendy's has no specific pickup area and I waited for over 46 minutes ad it was busy. I'll say that my chicken pretzel sandwich was delicious and fresh, but my fiancee's burger was cold and the frits. I complained to Wendys by e-mail as there is no reason to order online and then wait in the Drive-Thru line. I hope they fix their system or I will not go back, regardless of how good the food is. My time is important!!

Burgers were very dry, lady rushed in the window and during the hand of my drinks, the little drink I had not got a handle on let it go and it fell on the edge of the window (window was completely down) and went over the door inside and out. On the left side of my uniform you run into the power window buttons. I'm never sorry, just "here some napkins. Go back there. Panama City One on 23.

There were only 3 cars in the car thru, I was the 3rd car. No car picking up. 30 minutes to order. I wanted to wait before I ordered. When I asked about the delays, the lady on the headset was very rude and unprofessional. If she is a manager, she needs more training in customer relationships. Will drive a longer distance to Lynn Haven or Callaway Wendys but better, polite service and staff.

Now I used their online ordering system and ordered 2 Bretzel Pub Burger and Pubfries. I was surprised to find that Wendy's has no specific pickup area and I waited for over 46 minutes ad it was busy. I will say that my chicken Bretzel sandwich was delicious and fresh, but my fiancée Burger was cold as well as the fries. I complained to Wendys by e-mail as there is no reason to order online and then wait in the Drive-Thru line. I hope they fix their system or I will not go back, regardless of how good the food is. My time is important!!

Burgers were very dry, lady rushed in the window and while the hand of my drinks, the little drink I had not got a handle on let it go and it fell on the edge of the window (window was completely down) and went over the door inside and out. On the left side of my uniform you run into the power window buttons. I'm never sorry, just "here some napkins. Go back there. Panama City One on 23.