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Contribuisci feedbackThe restaurant has seen a decline since relocating to its new space. The small kitchen makes it difficult to manage operations, leading to long wait times for food. Their seating is also quite limited. I've noticed they are closed about 50% of the time due to personalization, as explained by a manager. The reasons behind the closure are frustrating, as they seem to be rarely open. On a positive note, the coffee is always hot and enjoyable.
I have brought my child there to get mac n cheese and a smoothie to dinner. we told them to go and end almost 40 minutes waiting for mac n cheese. during this waiting there, where only about 4 people who have reimbursed their commands, and 3 or 4 people who receive refunds that have gone. this is the second time waiting with over 30 minutes, the first time they were able to give me a warning in the opposite of this time.
They're pretty good. I wish the tables were often wiped and the drinks were filled more often. the ordering tablets are also broken. but eating is average for a panera and they get it pretty fast.
They win this panera again an attempt as it moved. since the last visit, it's been about 5 years. no. it still can't get a job right. ordered a pick 2 with a mac cheese a bacon turkey bravo. mac cheese was completely forgotten. we had to go back to demand it, and they gave us a turkey avacado sandwich instead of the bravo. Other places that we tried do not seem to have this problem.
I ordered the Bacon Turkey Bravo and specifically requested no special sauce. Unfortunately, the sauce was still included. Additionally, the sandwich looked old and stale, as if it had been pre-made and left sitting for too long. It was quite unappetizing. The most frustrating part is that mistakes with orders seem to happen frequently at this location. I've visited several times in the past couple of months, and each time I've had to park and go back inside from the drive-thru to ask them to correct my order as indicated on the receipt. This place really needs some serious retraining.
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