McDonald's - Parksville

I paid $5 for a McFlurry that I couldn't even eat! I have a gluten allergy and I usually order the McFlurry because the spoon used to stir it is safe from contamination. However, this time they used wooden spoons without asking, mixing it with the same mixer as other orders. The employee assured me they wash the spoon every time, but then admitted he has never seen it done. He did not offer a replacement or confirm if it was washed. It is unlikely they would wash a plastic spoon between each McFlurry. The service was terrible and I want a refund. It was a waste of time to drive there and not even receive something I could eat.

Had an experience where their bank machine was down after midnight, we drove all over Parksville to find an open bank machine and couldn't. We came back and explained the situation only to be denied our food. Rather than comp our meal they chose to throw it away.

Food was pretty good, but the service was okay, workers didn't seem thrilled to even be working.

Cleanest property I've seen....only 4 stars as had iced coffee only, good but too much ice.

I work a late job and don't drive. 10 minutes before 11pm your door are regularly locked. Any business I've worked for that's a huge no no as you're turning away customers. I place my order and show up before 11 and have no way to get it. No one will pick up the phone at all. Extremely unprofessional