18 Grams Coffee Tea

Used to come here every day Friday through Sunday, great experience and good coffee, lately the cashiers and staff have had the worst attitudes, forgetting things I ordered and acting like it’s my fault they forgot. I was the only one in the store and the staff forgot my pastry with my order, I asked where it was and they said “I didn’t put it on there” instead of just going to grab it she got an attitude with me and I paid all over again. The coffee I got this morning was awful, burnt and definitely not worth the price. Definitely won’t be coming back again.

Great selections of coffee and tea. They have more specialty and unique options.

I love the drinks and food here but the customer service really ruins the experience, they are discriminatory and have passive aggressive bad attitudes and i feel like they treat minimal request to adjusting a drink or order like its a burden. If they could get better baristas who understand how important customer service is this place would be a 10/10.

So this place used to be my favorite coffee shop in Elk Grove, but I think it recently underwent new management?The coffee went from us getting an extra drink because it was just so good to the last two times tasting so burnt and almost undrinkable. Wait time on a Saturday morning once was about half hour, so understaffed.It was so good before I might come back to try it again for one more shot.Loved the ube coffee and 18 grams (quad shot over milk). Have gotten their hazelnut coffee as well, but loved the other 2 more

My husband and I discovered this place last year on my birthday. The coffee and breakfast was delicious. We returned today and it was even better. Great service, great atmosphere