Subway - Parma Heights

Never ever again,I order this through uber eats which I rarely do,I specifically ordered from subway on engle rd which is right down street from me I don't have card or I would have picked up,anyways my order gets sent to parma hts pearl rd? 25 dollars 2 subs and bag of chips,driver gets to me my sandwiches are cold and saugy and had wrong flavor of chips,most importantly my subs were not sealed shut with the sticker and even the bag wasn't tied shut that's supposed be there standard letting customers know no one is touching there food looking through there order,I feel so damm violated, I called store both man and woman could barley speak English and kept giving me the runaround oh sorry nothing we can do blah blah blah ,then I call 800 customers service number total waste of time can't get live opererator, stay away from this dump ,I'm calling all the local news stations and reporting this and urber eats knows better to accept orders that are not sealed

If you use a bogo expect half the meat on each or less. Don't participate in the BOGO offer unless you plan to do it properly. You give half the meat, you get half the stars. Shady business practices never end well.

Went in and was ordering a BMT with a coupon that Subway sent me in the mail and I was told sorry we do not honor our coupon that we sent you for your BMT but you're more than welcome to order something else that's not a BMT with that coupon. Yeah, Let me order what you want instead of what I want. How is this place still open with this type of business. Their service sucks, they don't honor their own coupons and they exclude what you can purchase at random. No wonder the place was COMPLETELY EMPTY!!!!!. Stay away from this restaurant it clearly is not interested in doing business, just pissing you off.

They have a sign at the counter that states if you are using a coupon, you must let them know before you order . This tells me that they are going to provide less portions. Basically bait and switch.. I wonder if subway corporate knows about this?!? I don 't use coupons, but this seems wrong to me and I won 't be back.

Great subs! Prices exceptionally high though for ‘fast food’.