Dunkin' - Passaic

No one ever said they love their ice coffee that is made up of 50% ice.

The staff at this restaurant was extremely rude! I placed an order through the app and when my family went to pick it up, we were told it had already been collected. When I tried calling the store, they hung up on me and avoided my calls. When I went in person, they said there was nothing they could do and told me to come back the next day at 5am to speak to the manager. The people working there clearly need training and, above all, education. Their attitude is that of individuals with a low level of education.

The personnel at the restaurant were extremely impolite! I placed an order through the app, and when my family member went to pick it up, they were told it had already been collected. When I tried to call the store, they hung up on me during the conversation, and when I attempted to call again, they avoided my calls. When I went in person, I was told that there was nothing they could do and that I should return the next day at 5am to speak with the manager.

One of the young female employees literally just let the door shut in my face TWICE. I don?t expect special treatment, but she knew I was right behind her so a little common courtesy would?ve been nice.

I have visited the Dunkin Donuts at 794 Main Avenue multiple times and each time I have been disappointed by how understocked it was. Even during the early part of the 3 pm hour, the shelves were nearly empty, which is unacceptable. The last time I was there, the donut shelves were only a quarter full and I had to wait in line while the only employee was engaged in a conversation with another customer for nearly seven minutes. I ended up leaving without making a purchase because I was so frustrated by the lack of service and selection. My time was wasted and I left feeling very dissatisfied.