Chiquito - Patchway

Unbelievable. Firstly, our starters were mixed up meaning we ate at different times...that 's ok mistakes happen. However, I ordered mild chimichanga it came and was extra hot (I have this regularly at chiquitos and this was volcanic) I sent it back as it was clearly a mistake. I was expecting an apology and a reorder for the correct main oh no, along comes a manager who says 'you 're not happy with your meal ? ' I told her it was the incorrect spice and too hot, she responds 'it was mild so want do you want? ' I asked if it had been tasted, she said 'I 'm not tasting your food! I can 't do anything about the spice, it 's pre made ' I was appalled, her attitude was awful. We demanded a name of the manager...she refused, my husband eventually got it. So upset by this appalling customer service.

Unfortunately rubbish baby seat meant we where left trying to feed our baby on our lap. Food was amazing. Service good. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 4 Atmosphere: 4

Good service and lovely food! Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Nachos, Churros, Chicken Burrito, Chilaquiles

Came on a Sunday evening, not too busy but not quiet so good atmosphere. Went to bathrooms and none of the sinks in the girls bathrooms were working (apart from a trickle of one) obviously for a restaurant is a huge health and safety issue, i did mention this but nothing was done at that time (the toilets were still in use instead of being out of order). Our waitress was good and attentive so cannot fault her. Food took a while to come out, it was good however the steak for the mains was super chewy so wouldn’t recommend that. Cocktails were amazing, overall not a bad visit just a few things that would need improving.

We were unsure where to go so we thought we would come here because we’ve never been here before so we were taking a risk if we were going to like the food or not but the food was amazing quality, we both really enjoyed it! So tasty and the service was quick and the staff were friendly, we will definitely be returning! Food: 5 Service: 5 Atmosphere: 5