Jean Michel Loustalet - Pau

In the Au Bureau after a four-hour drive of beer and some food needed. We ordered two pepper burgers with pommes and two big Camden Town beers. Food and drink both very good, smooth service and a good atmosphere with a live band playing and... football on the big screen. Very pleasant.

Note if you use GPS to find it, it is behind the Burger King. I had the Welsh Rarebit and it was good, but really too big for a person. Service was also good.

If you like your dinner meaty then you need to try this restaurant, the hospitality is great, even if it was a busy night.

We were there with my wife and some volunteer. The food was right, but the service was far to be good. We were really disappointed by the personel

The day we visited wasn 't the best of days weather wise. It was alternately bright sunshine and heavy rain. We 'd arrived in Pau around 13:30 and set off to look for lunch. it being August, not everywhere was open and those restaurants that were, were full....Because of the weather, everyone was either inside the restaurants are sat underneath the canapes. We eventually found a table on the outside, not under the canape and therefore open to the elements. We thought that we 'd risk it, it now being almost 14:00, hoping that a table would come free soon. Eventually, one of the less self important waiters noticed us and took our order for drinks and gave us menus. Our drinks arrived and two minutes later it started to drizzle. We asked a different waiter (the one of the review title) if we could move tables as one had just come free under the canape, but the waiter said non with a quite serious expression. I thought he was joking, but he then proceeded to say something which my poorly educated 'French ' ears interpreted as of course not, the kitchen has your order and table number . At exactly the point at which I 'd formed the French to say (I paraphrase of course) then we will leave, please bring me the bill , he saw that we had in fact NOT ordered food yet and rather sulkily grabbed our drinks and commanded allez as he sashayed himself inside the bar and sat us at a table there. It had taken some time to get our drinks and now it took some time to get our food. There seems to be an element of the food service team here that DO care about customer service and eventually, we found one to take our order. Other simply ignored us. Despite our problems with service (I MUST say this) the food was delicious and plentiful so much so that we didn 't eat again that day.