Ihop - Payson

Ihop in Payson is the worst. Service is terrible. The lady manager is not a people friendly at all. She is disrespectful towards several customers and doesn't seem to care either. I was listening to her talking to the customers comaining at the register. In my case, we waited 35 minutes and never got someone to take our order. There were only 4 tables occupied. It was 1:05pm on Tuesday afternoon. Not busy what excuses do they have to take so long or for us to be ignored. I worked in restaurant for 10 years as a Manager and General Manager. So I somewhat have a bit of knowledge in the business to say the least. Poor leadership and managent. There were 4 waitresses too. The date was 6/28/22 from 1:05pm-1:40pm. First and last time. I stood and ask her how come we sat here for 35 minutes and never got our order taken? The waitress said, not sure! She turned to another lady and said that's the manager. Then she said: These people been seating here for 35 minutes and never got their order taken. And the manager said: No way! I said that's all you can say? Wow! Now I know why you don't hardly have any customers in here. Have a good day! All 4 of us walked out and she never even said another word!

Slowest IHOP ever! We've been here several times, why we keep coming back..I don't know! One experience we waited 45 minutes for our food to get to the table. Other times, 30+. Today, not only did it take 10 minutes to get sat, 30 more to get our food, the pancakes were burnt, and COLD! As we're the eggs. Should I have to ask the waitress 4 times for creamer, and still not get any? So frustrated.

My friend and I went this morning and we were seated immediately. Our waiter was quick and kind. I'll happily come back again. Thanks for a good breakfast.

Won't be going back. 3 visits in a row, we were served cold food 40 minutes after we ordered by the only server in the building on a Saturday. Food was good the first dozen visits when the building was new and it has fallen off since then.

We were sat down pretty quickly. We got our food fast as well, and very delicious. Our waitress wasn't very attentive. After serving our food the only time she came back to our table was to give us our check. Other than that everything was great.