The Thai Elephant Two

I have been to this place multiple times and had no issues at all. However tonight was absolutely disgraceful. Me and my family went for a birthday dinner here, food was great but on multiple occasions we had to wait for food even when other food we had ordered was out. So as you can imagine we had people waiting for their food whilst others were enjoying their meal. We reminded the staff that we had yet to receive our food and was told “It’s on its way” then another 15-20 mins passed and was still waiting had to remind them again and then we finally received the food. Finally, our bill came they were asking for a £40 service charge! We asked if we could change this and give individual tips which the staff responded with “no we can’t change it”. One of my family members had politely asked at the counter the same thing in which one of the staff rudely said “well only if it’s 10% of the charge, if not don’t bother”. We were then constantly receiving dirty looks whilst sorting money to pay off the bill. And as we were leaving one of the staff said to us “Bye for the last time”. I think the staff are out of order and very unprofessional and not polite at all. Will not be returning again. Meal type: Dinner Price per person: £50–60 Food: 1 Service: 1 Atmosphere: 1

Great food, Love the Crispy Duck! Food: 5 Service: 5 Atmosphere: 5

The all you can eat option is ridiculous! I've tried twice because there was a set of food (starter or pad thai) that I would fancy but I gotta pay £26 to eat that. Its so stupid and never seen anything so ridiculous in my life, no wonder it's empty. Food: 1 Service: 1 Atmosphere: 1

Lovely food. Beer abit pricey unless you drink fosters. Which I don't. Parking: They have parking outside the restaurant and also on nearby roads. Kid-friendliness: Kids are welcome. Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Duck and Pancakes Parking space: Plenty of parking Parking options: Free parking lot, Free street parking

Food is OK, don't over order on the starters as you won't get mains if you don't eat it all and don't let one person order for a large group in case they order tonnes of stuff you don't like (that's what happened to me! Also, pricey considering the food quality. Service: Dine in Meal type: Lunch Price per person: £40–50 Food: 3 Service: 4 Atmosphere: 2