Liz Coffee Shop - Pembrokeshire

We have enjoyed previous visits, but on this occasion the cafe and toilets were closed, and they were just doing takeaways. The cakes looked delicious, however, so OK so long as you only need takeaways. No indication if the cafe is reopening.

We visit this restaurant every day for our lunch or breakfast break. The variety of food is outstanding and it is all of excellent quality. The entire staff is friendly and attentive. I have never been disappointed.

Visited the shop on monday 21st March 2 members of staff in the shop chatting away to themselves whilst I'm stood there waiting to be served. A guy came in that they knew and was served before me, they were chatting away to him and still the other free member of staff made no effort to serve me. When the chap left one of the ladys eventually made an effort to serve me. Ordered 2 pieces of what was supposed to be honeycomb cheesecake. Overcharged me. It was the blandest cheesecake I've tasted. The topping was just chocolate and a Malteser. No taste whatsoever and Overpriced at £2.95 a slice. Definitely would advise avoiding this place as customer service is definitely ****. Reading other reviews it's been going on for sometime and something the manager needs to rectify. Needless to say I will never spend another penny in this shop

What terrible service we experienced today. Went in to buy some cakes and got ignored and had to ask for someone to serve us while 3 members of staff were there. They didn't greet us with an hello, just what do you want. No eye contact and no conversation. We left the shop and said thank you and goodbye only to be ignored by all of them. What an awful way of treating customers. I felt uncomfortable being in there and were made to feel like you aren't from around here so you're not welcome. Just because we don't speak Welsh does not mean we don't live here. We are infact locals and use many of the shops in Narberth but certainly won't be stepping foot inside this place ever. You may make nice cakes but the service is appalling. Shop local , don't think so. I will get my cakes from M&S in the future.

The cheese cake tasted very nice but the packaging could be slightly neater and BIODEGRADABLE. The chocolate vegan was way too sweet and the service was quite abrupt and unfriendly.