Sarku Japan - Pensacola

Great value, got the beef bow box, the meat and rice were delicious, salad was ok, dumplings were ok, but I would not recommend sushi (California roll) it was dry and bland. That was all in the Bentobox. If I went back, I would only get the fried rice and meat, fill a standard to go to the edge for about $10.

Been going there a long time but The sushi girl behind the counter has a horrible attitude!! Shaking her head because she doesn’t want to switch out a sweet tea that tastes like it was made with water house water in exchange for a soda. She’s horrible!! Food was great as usual but I will NOT go back and I WILL tell everyone I know about this experience. In all the years I’ve been a customer, I will go to any other vendor in the mall now instead!! This happened on 3/21/22. And I work in the restaurant business!! Which makes it that much worse! I can understand a lot of things but you don’t treat people like that!!

I used to love coming here all the time but now it's almost like they never have sushi available, and my last online order was wrong once again. I LOVE their sushi I just wish they consistently had it! I literally would drive across town for their food. Now I wonder if the drive would even be worth it. Edit: CAME HERE AGAIN....NO SUSHI. Why have it on your menu if you NEVER WANT TO SERVE IT.

The service was bad. The line ran the opposite way from the order, you were expected to know exactly what you wanted and pay before you see something. She where in too much of a rush and rice was boiled, shrimp was cold and overall tasteless they have lied a lot on the Teriyaki sauce. Definitely not the same cooking as in North Virginia.

Located in the food court at Cordova Mall. I know mall food court food could be hit or miss this was definitely a miss. I ordered the shrimp bento box. The best part of this meal was the salad. Sushi dry, yet the 4 pieces were all stuck to each other, wasabi hard as a rock, shrimp undercooked, rice was a mixture of chunky and mushy, and the dumplings were overcooked. They get 1 star because the servers were friendly and polite and service was fast Probaly because half the food was undercooked. I threw away half of my bento box. Im just grateful I made it through the day without getting sick. I will never visit here again.