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Went yesterday for a meal with my partner excellent service, clear restrictions in place, staff very chatting and helpful. Will definitely be returning. Well done me and my partner felt safe in your establishment during this tricky time.
I used to really enjoy this pub restaurant, but I was very disappointed when I visited yesterday. Since pubs reopened, I have only been to one other establishment where I was escorted to a table and asked to scan a QR code or provide my contact details. I expected the same at the **** Inn, but I was mistaken. Instead of being seated, I was expected to find a table on my own. Despite a QR code displayed on the door, no one scanned it during the 2 hours I was there, and the staff did not mention it at all. Upon arrival, the only information given was that they had run out of lager. The restaurant seemed understaffed, with only two young waitresses serving a full house. It took 20 minutes for someone to take our order and another half an hour for our drinks to arrive. Tables were not cleared promptly, and there was no sanitation of them afterwards. There was no requirement for customers to wear masks upon entering the building, as neither the staff nor the customers were wearing them. Overall, it was a chaotic and disappointing experience. Despite hearing about the necessary Covid precautions in the hospitality industry, this was not the case at the **** Inn.
Two lagers on tap, no bitter. Only flavoured gin; no ordinary gin. No tonic! Three bottles of wine to choose from; barmaid had to pour wine from bottle labelled cab. Sauvignon to see what colour it was. Only one brandy to choose from. This pub will not survive offering a service like this.
A group of friends and I went to this restaurant for a Sunday roast and had a wonderful experience. The service was exceptional and the staff were very friendly and accommodating. We all enjoyed our meal and would definitely return in the future!