Mcdonald's - Petersburg

If you have dogs, go through the drive. There's a young lady working here, and she's the most sweet. She always gives my dog a cup of whipped cream, and he literally climbs out of the window to give kisses, and she holds the cup while he has his contract. She absolutely loves my big boy, and he loves her and knows who to look when we go through the drive thru, and he pouts if she doesn't work.

It's McDonald's, but the staff is friendly and efficient. Real customer service is rare in these places and the people who lead this place do it right.

This restaurant was very quick with the order and letting you know what the status of your order was. The lobby was clean, but they were not stocked very well with the condiments. The floor was sticky. The staff was extremely friendly and helpful.

The customer service at the drive through has typically been very good. However, I have been there 3 times this month and they have missed items each time. The young man at the window was very apologetic all 3 times, but looked toward the back and just shook his head and shrugged his shoulders. My visits have been later in the evening and it appears the supervisor is not present or in the back joking around with the staff themselves and nobody is following the normal quality checks before fulfilling orders. It is an easy fix and the quality of the food I get is good. I don't like having to open up my burger to make sure it is a double and count the number of fries or make sure the proper amount is in the boxes but am willing to do it as it gets corrected.

Went there for the first time day before yesterday night since it was close to panda restaurant and well is was not a good first impression. I ordered 6 triple cheeseburgers and 1 plain double cheeseburger with extra pickles and they only put 4 in my bag. So I called they back when I got home and was told the other burgers were still there so I had to go back after 4pm to pick up the remaining burgers because it was after 9p and I didn't want to get on the road again that night. Went back to get the burgers and got home and one of the burgers was still wrong. I can fast food here and customer service is worst than Texas.