Jersey Mike's - Phoenix

Very rude and the worst customer service ever. Coming from someone who used to work at jersey mikes, the quality of the sandwich was terrible. Jersey mikes is still good, but this location is the worse.

Do not order a pickup from this location. They either make your order way in advance and you end up with a cold sub that should be hot or a soggy warm sub that should be cold. In person ordering is no better as you're going to wait in line for 20 minutes. I really want this to be a better experience as Jersey Mikes has a great menu and their charitable giving is commendable butthe employee situation here is horrible. Plus every sub comes wrapped, then placed in a bag and then placed in another enormousbag. In that giant bag there are no napkins. C'mon guys, its all about execution and that ain't happening here.

My dear friend was kind enough to bring me the sandwiches I asked for an Italian type combo and another tuna. The Italian leaked white ?dressing?, had a very thin slice of tomato melting into the copious amounts of shredded lettuce and overall tastedlike no meats and cheese but a grassy field. Never again.

I love going to Jersey Mike 's as I must eat gluten free. The gluten free rolls can be quite dry, but ordering a hot sub with allergy alert produced a delicious and edible bread, made safely. I visited today, ordered a hot sub gluten free, but was toldthat we were told we could no longer make hot subs if you have an allergy to gluten) I was so disappointed! Emailed theowner to clarify this policy and awaiting a response. So if you are a gluten free diner, beware. I will update later

Ordered 1 sub through the app and arrived to pick it up at the recommended time. There was already 5 other people ahead of me still waiting for online orders. They could not start my sandwich until 25 min after I got there. Get home to find my whitebread was overcooked dark brown and crispy on the ends. I did not want a baguette sandwich.