Mastro's Ocean Club - Phoenix

Steak was terrible. Paid 90 for a dry aged bone in ribeye (one of their premium cuts) and it was raw in the middle and charred black on exterior. Service was nice but mad at myself for not complaining.

Food was good, but not great. Sea Bass and Halibut were very good as usual, bone in filet was super fatty and very undercooked. Lobster mashed were not good, I bit into a lobster shell in the mashed potatoes, not fun. Service was standard, only complaint was the lack of service towards the end due to being busier. Butter cake always excellent and cocktails always excellent.

Our first table had a dirty table cloth so we stood up while they tried to change it out.... But that table cloth was dirty too. They took us to a new table that was super cold and it was annoying because it was right in-front of where the waitstaff come in and out a lot. Took forever to come back for our drink order. Told him we needed to leave within an hour. We had to find someone else to process our payment. The whole experience was honestly more annoying than it was worth. Not going back anytime soon.

Great food, great service! Always one of my favorites! Prices are high but food/service match. It's a “special occasion place”...if it were more affordable we would go more often.

We have been going there since it opened. Never had a bad meal. The meal we had last night was disgusting. Crab app tasted like it was defrosted very watery. My steak was ordered med rare came out very rare(cold in the middle they brought it back to the kitchen and brought it back well done. So by the time all this happened the rest of my party was finished eating so i just nibbled at my wife's food and sent it back. The salad was overdressed also. Don't know if it's new ownership or poor kitchen staff but will be a long time if i ever return. They did give us free desserts to make up for this. lol