Church's Chicken - Phoenix

After the order thru drive thru. they ask me to come in and order. HELLO....Food: 1/5

We ordered a family dinner. the customer service is okay. but they have no more honey or the churches hotter sauce. the mac and the cheese is burt and the potatoes taste as if it were only the cheep powder not a taste in it. the total experience is ? only the

I said that both toilets were out of order, probably because they didn't want to clean them, I said I just wanted to wash my hands and they said that the water didn't work. also soda machine does not work. I ordered a 5 mäuse huhn and got a sandwich, then said no care is the same price, the huh had no taste taste like a cardboard, no flavor.

I like church’s chicken, but I don’t like it that they charge extra for makkaroni and cheese and twice they didn’t give me my makkaroni and cheese and calculated me for it and never compensated me, but still I go to church’s chicken.

I 'm highly disappointed with my experience today. I ordered a 3 piece meal. 1 leg, 1 wing and 1 breast. I ordered thru uber eats. I get my order, noticed I received a thigh instead of wing.my personal preference is I don 't like or eat thighs. I called the location to rectify the situation. Thamara answer the phone. She was viciously rude. She lied about not seeing my request. When clearly it 's on my uber eats receipt. Then she gets hostel and tells me to bring the piece of chicken thigh back. Just know you 'll get one piece of chicken upon returning the thigh . Thamara was not trying to understand what I was saying. I Paid $12. for a 3 piece meal plus a $5 tip. She is giving me 24 hours to return a piece of chicken. SMH! They will get their chicken thigh. All I wanted was for her to say. We value you as a customer. We made a mistake, how can we make it better. I had to hang up on her because she wanted to argue over the thigh..